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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shantelle Roberts

Shantelle Roberts

September 24, 2024

5  out of  5
rating by Shantelle Roberts
"I absolutely love having Myra as my agent and my boss. She is great at what she does a woman in business as well as mentor. Being a client and employee really gives me great experience on both sides of the table. I would definitely recommend Myra to anyone who is in need of insurance or financial services."
We responded:
"Shantelle, thank you for your wonderful review! I'm glad to hear that you enjoy both being a customer and working with us. It's truly rewarding to know that you find value in our services and mentorship. Your recommendation means a lot. If you ever need anything, don't hesitate to reach out. - Myra Howard - State Farm Insurance Agent, Richmond, VA"
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Mike Rabin

April 30, 2024

5  out of  5
rating by Mike Rabin
"Great communication"
We responded:
"Mike, we appreciate your compliments! We are always striving to ensure that we create a prompt, and friendly insurance experience, so we are happy to hear that we have delivered! We thank you for choosing our agency, and hope to see you again soon! - Myra Howard - State Farm Insurance Agent | Richmond, VA"
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Penny McPherson

April 29, 2024

5  out of  5
rating by Penny McPherson
"Myra and her team is always responsive and helpful. She is very knowledgeable about multiple types of insurance. I have not had any claims. The sales processes, any additions, or modifications have gone smoothly. She is patient with my many questions. The customer service is excellent."
We responded:
"Thanks, Penny. I appreciate your kind words and our long relationship!"
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Marian Baxter

April 12, 2024

5  out of  5
rating by Marian Baxter
"I am very grateful for Myra Howard, her team, and the service provided. In this day of technology, it is refreshing to actually speak with a real person that is knowledgeable and pleasant and have my questions answered in short order."
We responded:
"Thank you so much, Marian! We appreciate your comments and having you with our agency. "
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Donna Talley

April 8, 2024

4  out of  5
rating by Donna Talley
"Michael Patterson was very helpful with the transition of changing to State Farm. He was very supportive, knowledgeable , and attentive to my needs."
We responded:
"Donna, thank you for your review! It makes me happy to hear Michael was able to assist you with the transition! Thank you for choosing us for your insurance services! - Myra Howard - State Farm Insurance Agent"
Profile photo of Eric Letts

Eric Letts

April 4, 2024

5  out of  5
rating by Eric Letts
"Fantastic customer service. Very quick response and quotes. I will not use anyone else. Thank you."
We responded:
"Thank you for the fantastic review, Eric! I'm grateful to hear that you received quick responses and quotes. Myra Howard - State Farm Insurance Agent, Richmond, VA"
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Jane Powell

January 2, 2024

5  out of  5
rating by Jane Powell
"Myra has been my agent for many years now. She and her staff are readily available and always provide courteous and prompt service."
We responded:
"We love seeing five-stars, Jane! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Jennifer Bebbs

December 21, 2023

5  out of  5
rating by Jennifer Bebbs
"Myra Howard is an amazing, her personal dedication shows, she always has a solution to all of my questions and needs and can offer some products that others cannot! Myra’s team is the best."
We responded:
"Jennifer, it was a joy working with you. I’m happy we could find a great insurance plan to suit your needs. Feel free to contact us anytime if you ever need anything!"
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Harry Gregori

December 19, 2023

5  out of  5
rating by Harry Gregori
"Excellent service, professional guidance."
We responded:
"Thank you for the five stars, Harry! And thank you for trusting us with your insurance needs."
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Carol Greer

December 18, 2023

5  out of  5
rating by Carol Greer
"Have always helped with any questions. Have been efficient with all updates & changes."
We responded:
"Thank you for the five-stars, Carol! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Harry Ragsdale

November 25, 2023

5  out of  5
rating by Harry Ragsdale
"Myra and her team have serviced my personal and business insurance policies for a few years, and they do and excellent job."
We responded:
"Thank you, Harry. It is a pleasure to work with you and we appreciate you!"
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David Lohr

October 2, 2023

5  out of  5
rating by David Lohr
"Myra and team are always very responsive and work diligently to get you the coverages you need at the best value."
We responded:
"David, thank you for the positive rating! I’m happy we could find a great insurance plan to suit your needs. Feel free to contact us anytime if you ever need anything!"
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Abdul Khawaja

October 1, 2023

5  out of  5
rating by Abdul Khawaja
"Amazing people .... superb service ... Rebekah was super helpful ! Thanks so much!"
We responded:
"Abdul, thank you for the shoutout for Rebekah! Our office loves being your good neighbor."
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Kaylee Espinosa

September 28, 2023

5  out of  5
rating by Kaylee Espinosa
"great customer service! thank you!"
We responded:
"Keileen, thank you for the positive rating! We appreciate you and the opportunity to help with your insurance needs."
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Pam At Home

August 22, 2023

5  out of  5
rating by Pam At Home
"I have recently had a transition in my business. Myra and her team have been able to handle my business, my personal insurance needs and then the transition from business owner to retired business owner. They evaluated all my products and adjusted so that my family still had the best insurance coverage possible leaving no stone unturned. Thank you Myra Howard and your amazing group."
We responded:
"Pam, thank you for the wonderful review. It was a joy working with you. I’m happy we could find a great insurance plan to suit your personal needs and also your business needs. Feel free to contact us anytime if you ever need anything!"
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Ravi Ravindra

August 18, 2023

5  out of  5
rating by Ravi Ravindra
"Myra and Rebekah have been great to work with!! Have our home, auto and umbrella policies with them. Easy to reach and very friendly, understand my needs well. Used them for almost 20 years. Highly recommend!!"
We responded:
"Ravi, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Profile photo of Kate Broas

Kate Broas

August 18, 2023

5  out of  5
rating by Kate Broas
"I had a great experience with renters insurance through Myra Howard. I worked directly with Joey & he was helpful & kind. I will definitely be using them again in the future & would recommend to anyone!"
We responded:
"Kate, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Chris Snyder

August 16, 2023

5  out of  5
rating by Chris Snyder
"Excellent service from Myra and her staff. Always there when we need them!"
We responded:
"Thank you for the five-stars, Chris! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Tracey Portillo

August 10, 2023

5  out of  5
rating by Tracey Portillo
"So knowledgeable!!"
We responded:
"Tracey, thank you for the 5 stars!"
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Kelli Hughart, PhD candidate

August 10, 2023

5  out of  5
rating by Kelli Hughart, PhD candidate
"Very thorough and excellent service!!!"
We responded:
"Kelli, we are grateful for your positive rating. Our team values your confidence in us to handle your insurance policies."
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Melanie Roberts

August 10, 2023

5  out of  5
rating by Melanie Roberts
"Myra Howard helped me so much! She got me an even better rate on both my home owners and my car insurance. Her knowledge and the fact that she really really cares gave me that peace of mind I really needed. Anytime I asked her a question she really took the time to explain it to me. I cannot recommend her enough!"
We responded:
"Melanie, we are grateful for your positive rating! Our team values your confidence in us to handle your homeowners and auto insurance policies. Reach out to us anytime if you ever need anything!"
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Rhett Deitz

August 10, 2023

5  out of  5
rating by Rhett Deitz
"It's so hard to find someone who actually cares about you as a client, but the cool thing is, Myra is just that! She always has your best interests at heart."
We responded:
"Rhett, it was a joy working with you. I’m happy we could find a great insurance plan to suit your needs. Feel free to contact us anytime if you ever need anything!"
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Zac Nevill

August 7, 2023

5  out of  5
rating by Zac Nevill
"I love working with Myra and her team. Rebekah always goes above and beyond to help!"
We responded:
"Zac, thank you for the five-stars! We're happy to hear Rebekah was able to help you with your insurance needs."
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Jennifer Kitt

August 5, 2023

5  out of  5
rating by Jennifer Kitt
"Myra (and her team) has been my insurance agency for over a decade, I have unfortunately been through some hardships involving both auto and home, and Myra has always been a great help- -always responding in a timely manner and going above and beyond to ensure I have the easiest process regarding claims, or any other inquiries I may have. Definitely reccommend her and the team for your insurance needs!"
We responded:
"Jennifer, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Profile photo of Barbara Lynch

Barbara Lynch

August 4, 2023

5  out of  5
rating by Barbara Lynch
"Such friendly prompt service!"
We responded:
"Barbara, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."