State Farm® Insurance Agent Myra Howard

"Exceptional Service from Shantelle Roberts! I recently had the pleasure of working with Shantelle Roberts at Myra Howard - State Farm Insurance to set up a Renters Insurance policy, and I couldn’t be more impressed with the level of service I received. From the very first interaction, Shantelle was friendly, knowledgeable, and incredibly responsive. She made sure to follow-up with me to complete my quote. She took the time to walk me through every detail, answered all of my questions with patience, and made sure I fully understood my coverage options. What really stood out was how she went above and beyond to ensure the process was smooth and stress-free. It’s rare to find someone so genuinely committed to helping others, and Shantelle’s professionalism and care made all the difference. If you’re looking for outstanding customer service, ask for Shantelle — you’ll be in great hands! I look forward to doing more business with this office simply because of her."

"I had the pleasure of speaking with Michael Patterson about a quote and he was extremely helpful, kind, and patient. He walked me through all of my different options and made the process much more enjoyable! Highly recommend!"

"Always wonderful service from my Myra Howard State Farm Agency - BIG super out for Shantelle who goes alive and being to be helpful and always proactive!"

"Myra has served as our insurance advisor for many years. She is most welcoming, very knowledgeable and a pleasure to work with. We trust her advice and know that she is working with us in our best interest."

"Rebekah Snead has been the most helpful agent I could've worked with. I bought my first car around the beginning of August, and she was a great help making the insurance process super quick to ensure I could take it home the same day. I was so happy with how stress free creating a new policy was due to her help. Even after the fact, she has helped me every time I've had questions. This entire experience has made such a big achievement run as smoothly as possible, allowing me to tend to other concerns, and just enjoy the new car."

"Today, I had one of the best interactions regarding insurance that I’ve ever had. Shantelle was great! Very professional and thorough!"

"Shantelle was pleasant to work with, she got my request done and processed in a timely manner. I enjoyed our small talk during the paper work process she was a pleasure to work with."

"Back in March I was in a car accident that totaled my vehicle, my initial thoughts were “omg I’m going by to have to cancel everything I had planned for the next month for social and work” After an extremely prompt call and follow up not even an hour after my accident I was assigned to someone and made to feel like I had a direct number to someone who genuinely cared about me! The NEXT morning I was in a rental, and I was able to not miss a beat! The process was easy, felt informed at every step and never felt bad for asking questions! Within a month I was in a new car before the rental expired! They coordinated everything w the other drivers insurance, explained the whole process from insurance to court appearance! I felt very taken care of the whole time! If you’re looking for an insurance group that shows up for their people…. THIS IS IT!!!"

"I made an inquiry regarding car insurance. Shantelle was very professional and addressed my needs. She got back to me same day with the answer to one issue. Very pleasant over the phone."

"I recently switched my homeowner’s insurance policy to State Farm thanks to Shantelle Roberts. She was extremely patient, answering all my questions and helping me understand what coverage would be most beneficial for me. I felt like Shantelle prioritized my needs and wanted to ensure that I would be a satisfied customer. During this time, I had a family loss, and she was very kind by reaching out to see how I was doing. Thank you, Shantelle, for making my insurance experience very pleasant, easy and for giving me peace of mind."

"I worked with Shantelle to get a new homeowners policy in place, and she was amazing to work with. She was communicative, responsive, and friendly. During a very busy season of our life, Shantelle made this step an easy one and made things just a little bit easier for our family. I cannot say enough good things about my experience. If I could give her 10 stars, I would!"

"Shantelle did a fantastic job getting my new vehicle set with my account."

"Michael was a joy to work with over the phone on my new car insurance policy! He was patient, jovial, and answered all of my questions in a way I could easily understand."

"Shantelle was very helpful when I called with questions."

"Thank you Shantelle, I was in an accident Friday and by the time Monday came I had a rental, my car in the shop and a deadline for when the repairs would be done. She moves fast thank you…."

"Shantelle is very sweet person and she just has to make everyone's day when they call in I am so glad that I switched to state farm thank y'all for everything"

"Shantelle is always very helpful when I call with any questions."

"I lucked out by getting Michael Patterson when I called for a quote. He was incredibly helpful - letting me know what coverage he recommended, quoting me the rates in a few different ways, and walking me through putting the new policies in place. Highly recommend!"

"I was moving our home and auto to Allstate and worked with Michael Patterson. It was a pleasure and easy to work with Michael. He was very personable and made switching insurance very easy not to mention the cost savings. He was able to answer all questions and was able to anticipate our needs and help get us started work life insurance as well. I highly recommend working with Michael."

"In the process of getting renters insurance for the first time and Michael was such a huge help from start to finish ! Highly recommend"

"Michael Patterson was absolutely the best! He was so kind and informative! Being young still figuring it all out he helped me feel at ease and made it make sense!"

"Michael Patterson is an outstanding State Farm agent. He was patient and knowledgeable and took the time to explain all my insurance options clearly. The entire process was smooth and stress-free. I truly appreciate his professionalism and friendly service. Highly recommended if you’re looking for a reliable agent."

"Reliable and friendly service. Happy to have coverage with Myra’s team at State Farm."

"Very helpful. My experience with their staff was that they were flexible and worked hard to meet your needs. They were able to save me money while giving me better coverage than my previous insurance. They are always there when I need them. Awesome agency!"

"10/10 service Michael helped me out perfectly and to the best extent"