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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brian Chadwick

February 16, 2023

5  out of  5 rating by Brian Chadwick
"Myra is what an insurance agent is supposed to be. She does customer service better than expected."

Alex Dunn

February 13, 2023

5  out of  5 rating by Alex Dunn
"We've had an awesome experience with the team at Myra Howard's State Farm office. Rebekah in particular has been fantastic in walking my wife and I through both rental insurance and car insurance options. Feels like I was calling to ask her questions every day for 2 weeks and she was always incredibly helpful and nice. Would certainly recommend to anyone looking."

Chris Wood

February 12, 2023

1  out of  5 rating by Chris Wood
"We uses them for severalnyears! Bill just kept getting higher and higher. Never offered solutions to reduce. Never answer phone, they always have to call you back. If ypu want state farm, I would try another person."

Giovanni Galvan

January 10, 2023

5  out of  5 rating by Giovanni Galvan
"I struggled finding insurance that would work for me; I had a wonderful and relieving experience and would highly recommend!"

RichmondCity Yoga

December 2, 2022

5  out of  5 rating by RichmondCity Yoga
"It's a pleasure to deal with Myra and her team, and most recently, account manager Rebekah. I've had business insurance with Myra for 9 years. Myra and her agency have always responded to any request swiftly, competently, precisely, and politely -- which is pretty perfect! Go Myra!"

omar mcintosh

November 18, 2022

5  out of  5 rating by omar mcintosh
"Love my agent Myra Howard. Very honest and down to earth. I truly appreciate her. So if you need car, home, rental or life insurance. Call Myra Howard."

Erik Kitt

November 3, 2022

5  out of  5 rating by Erik Kitt
"Best Agent and Company I've been with! There when you need them is very accurate. Highly satisfied client right here, and will continue to use State Farm indefinitely."

Jeff Burkett

November 2, 2022

5  out of  5 rating by Jeff Burkett
"Myra, Rebekah, and team delivered again. Great responsiveness and service. Thank you, all!"

Lauren Hackett

August 24, 2022

5  out of  5 rating by Lauren Hackett
"Myra and team have been really amazing to work with. I talk to Rebekah a lot and she is always super responsive and supportive. The team really makes the whole insurance process incredibly seamless. Recommend without reservation!"

Jean Ann Butler

August 21, 2022

5  out of  5 rating by Jean Ann Butler
"Myra's professional approach to doing business shows a high degree of professionalism and customer service to project a positive attitude towards her customers. She has effective communication skills (clearly and concisely helps me coordinate all my insurance and financial needs in a manner which reflects concern for her customer). Her and her team have educated me about my choices so that I can make decisions about my insurance. As well as Myra,her team also has a great professional and likable approach. They all seem to have excellent working knowledge of the agency and are able to give detailed specific information related to State Farm policy and regulations concerning insurance and financial needs. My husband and I both trust Myra and/or her team to take care of us. We have our auto, home and life insurance with Myra, She has also helped me figure out a retirement plan that works for me. State Farm seems to be the best insurance agency to work with in Richmond. Myra and her team are a real asset to State Farm and State Farm should be proud to have a team like this working with and/or for them. I found and still find it a pleasure to work with them as needed for my needs. Thanks to Myra and her team for all of their help. I look forward to working with them for a long time in the future."

Louise Williams

August 10, 2022

5  out of  5 rating by Louise Williams
"Like a good neighbor, Myra is there. She shows concerns for her clients, asks the right questions, and tells you the risks of not having the right coverage. She answers emails within a day and is polite, well spoken and pleasant.She's everything you need in an insurance agent and then some..."

Shaunna H

August 4, 2022

5  out of  5 rating by Shaunna H
"I've been a client of Myra's State Farm agency since 2017 and am very pleased with the service they've provided me. She and her staff are very helpful and have quick responses to your needs. Definitely recommend her if you're looking to get reasonable insurance and wonderful customer service!! I'll continue to use her for as long as I can."


July 25, 2022

5  out of  5 rating by Tiffany
"I’ve had Statefarm with Myra’s location for many years. I don’t even live near by for the last 10ish years but keep it at this location. Rebekah is who I’ve been dealing with recently and she has been very quick to respond to any questions and is very patient with me when I’m being difficult about signing paperwork or have a million questions. She goes above and beyond. I even switched my auto insurance to them (instead of just life insurance) recently because not only was it cheaper but the fact that I can get in touch with someone ASAP is very important to me along with good service. Thanks guys :)"

Jim Lassiter

July 13, 2022

5  out of  5 rating by Jim Lassiter
"The best insurance agency I've ever worked with who always offer prompt, courteous and professional service. I've worked with both Myra and Rebekah and they are the best. I now have all of my insurance including home, autos, boats and genral liability policies with them. Thanx guys, Jim"

Matt Maher

June 20, 2022

5  out of  5 rating by Matt Maher
"Rebekah went out of her way to help with an urgent situation. She was timely and creative in handling the situation. I have been with Myra and State Farm for many years and have never had a negative experience!"

penn staples

April 25, 2022

5  out of  5 rating by penn staples
"Myra and her team have always been most helpful on every occasion that I have had to contact their office. I have my homeowners, auto and life coverage with State Farm and am really very satisfied with the service I have received over the years. Myra Howard is very knowledgeable and experienced in her profession and I would highly recommend her to anyone shopping for insurance."


April 7, 2022

5  out of  5 rating by L R
"I have been insured with State Farm and Myra Howard for many years. I have been mostly fortunate that I haven’t had to file too many claims. But recently I was hit by a driver who left the scene. I called Myra and she responded within less than 10 minutes. From then on EVERYTHING has been seamless. The claims team has been great. And there is always someone to respond to questions or explain the next step in the process of getting my car repaired. Everyone is professional and helpful. If you are looking for an insurance company that will take good care of you call Myra Howard and State Farm. You will be glad you did!"

Ron Logan

April 1, 2022

5  out of  5 rating by Ron Logan
"Very helpful. My experience with their staff was that they were flexible and worked hard to meet your needs. They were able to save me money while giving me better coverage than my previous insurance."

Mike Lassiter

March 30, 2022

5  out of  5 rating by Mike Lassiter
"Rebekah was very helpful and professional! She even Helped me cancel my old insurance! And the rate that she gave me was fantastic! I would recommend their services and rates to anybody! Michael Lassiter"

Katie McCarthy Watts

February 17, 2022

4  out of  5 rating by Katie McCarthy Watts
"Myra is very responsive by email and phone and explains the policies and procedures very thoroughly. She’s very pleasant and nice to work with as my agent."

Laura Burns

February 1, 2022

5  out of  5 rating by Laura Burns
"Myra Howard has been my insurance agent since I moved to Richmond four years ago. She's helped me to find the best rate for my car insurance and now home insurance. Myra is professional and easy to work with. She has great advice and is very knowledgeable. She walked me through the insurance quote for our home and made sure that I knew what each line item was. I highly recommend working with Myra Howard and her team at State Farm."

Todd Atkinson

January 26, 2022

5  out of  5 rating by Todd Atkinson
"It has been a pleasure working with Myra for my insurance, making sure I have the best coverage for my needs and is always willing to listen to my questions before responding. I look forward to continuing our agent/client relationship for many years to come. If you need insurance, don’t hesitate to reach out to her."

Helen Hardiman

December 17, 2021

5  out of  5 rating by Helen Hardiman
"I trust Myra with my life! Literally - she helped me get life insurance for my whole family. She also insures our cars, home, and belongings. Myra gives great advice in a way that I can understand. She takes wonderful care of all of our insurance needs, and that peace of mind is truly invaluable."

Kelli Meyer

December 14, 2021

5  out of  5 rating by Kelli Meyer
"Very professional office, easy to contact. Always a quick knowledgeable and reliable response."

Keith Byers

December 3, 2021

5  out of  5 rating by Keith Byers
"I have been a client of Myra's for about 10 years and she has served my families needs for auto, home and an Umbrella Liability Policy. I was reminded of her exceptional service just recently when I purchased another vehicle and needed to add to my policy. I would highly recommend Myra for any of your insurance needs. As they say, "Like a good neighbor....Myra is there!""